Last updated: 2026
This Privacy Policy explains how Imperial Wins Casino collects, uses, stores, and shares personal information from players in New Zealand. Imperial Wins Casino operates with an offshore licence from the Kahnawake Gaming Commission and is not directly controlled by the New Zealand Department of Internal Affairs under the Gambling Act 2003.
By using privacy policy or creating an account, you agree that your information may be processed as described below.
Information We Collect
Imperial Wins Casino may collect personal data when you register, deposit, play games, request withdrawals, contact support, or complete verification checks. This may include:
- Full name, date of birth, address, email, and phone number
- Account login details and communication history
- Payment details, deposit and withdrawal records
- Identity documents used for KYC checks
- Proof of address and source-of-funds information
- IP address, device data, browser type, cookies, and session activity
- Responsible gambling settings, self-exclusion requests, and account-limit records
The casino may also record information linked to fraud checks, AML reviews, bonus abuse prevention, and security monitoring.
How We Use Your Data
Your data is used to open and manage your account, process payments, verify your identity, prevent fraud, apply bonus terms, handle support requests, and meet legal or licensing obligations.
Imperial Wins Casino may also use account activity to improve website performance, detect suspicious behaviour, manage responsible gambling tools, and send service messages. Promotional messages should only be sent where allowed and may be stopped by using the unsubscribe option or contacting support.
Sharing Data with Third Parties
Imperial Wins Casino may share data with payment providers, game suppliers, identity-verification services, fraud-prevention tools, hosting providers, customer support systems, legal advisers, and the Kahnawake Gaming Commission where required.
Data may be processed outside New Zealand. This means privacy protections may differ from those available under New Zealand law. The casino should take reasonable steps to protect transferred data and limit access to parties that need it for a valid business, legal, or security reason.
Your Privacy Rights
New Zealand players may request access to their personal information and ask for incorrect data to be corrected. You may also request account closure, withdrawal of marketing consent, or deletion of data where legally possible.
Some records may need to be kept for AML checks, fraud prevention, chargeback handling, responsible gambling records, or regulatory reasons.
Cookies
Imperial Wins Casino uses cookies and similar technologies to keep the website working, remember login sessions, analyse traffic, improve security, and personalise content. You can block or delete cookies in your browser settings, but some account features may not work correctly.
Privacy Contact
For privacy requests, contact Imperial Wins Casino at:
Email: [email protected]
For gambling harm support in New Zealand, contact Problem Gambling Foundation NZ at www.pgf.nz or call the national gambling helpline on 0800 654 655.
